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All about gifts and Baskets |
We guarantee that you will be satisfied with our products. If you are
unhappy with an item please email us. Be sure to include your original order
number, name, telephone number, the best time to get a hold of you if
necessary and a detailed explanation of the problem. Problems must be
reported to us within one week of shipment receipt in order for the
guarantee to be valid. One of our customer service representatives will
contact you within one business day. We will work with you to rectify the
situation.
Great gifts for dads! Check out Holiday Gifts & Gift Baskets selection of great Father's Day gifts!
If your order arrives damaged, we will send a replacement or issue a refund
for the gift cost (excluding shipping charges). All packing should be kept
in case shipping company needs to inspect the package.
If there is a problem with an individual perishable component, we will send
you a replacement for that component.
If your guaranteed air shipment arrives late due to an error with our
shipping carrier (UPS, FedEX, or Airborne Express), your originally charged
credit card will be credited for 100% of the air shipping charges. Note -
refunds will not be given for delays caused by circumstances beyond our
control (e.g., weather delays, recipient unavailable, etc.).
Orders sent to a wrong or incomplete address are not guaranteed.
Baskets containing food items, perishables, personalized gift items and
fresh-baked cookie bouquets cannot be returned. Refunds will not be issued
for perishable packages returned to us because of an incorrect or incomplete
address.
All About Gifts & Baskets
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